Placing an order with Sound Foundations implies acceptance of these terms and conditions and Sound Foundations will treat each order as an offer by you to purchase the goods subject to these terms and conditions, please read them carefully.

Sound Foundations reserves the right to refuse to supply any products ordered by you.

Description of goods

Every effort is made to ensure that all images, descriptions, specifications and advertising are a good representation of the actual product but 100% accuracy cannot be guaranteed.

Payment method

Sound Foundations accepts payment by most major credit and debit cards, Paypal, cheques and bank transfer.  On-line payments are processed via a secure payment gateway.  Your private financial data is not stored by Sound Foundations or shared with any third party company.  Unless you have a credit account with Sound Foundations, your order will only be dispatched once payment has been received. Under no circumstances will we store your financial details on our web server or local machines.  If you wish to pay online you will be redirected to a secure server and no financial data, logins or passwords are captured by Sound Foundations.

Custom Controls and Import Duties

Orders for delivery outside of the UK, EU, USA and Australia may be subject to import duties and taxes. These are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you as Sound Foundations has no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Please note that when ordering from Sound Foundations, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Availability of Goods

All products and offers are subject to availability and may be withdrawn at any time.


All orders will be delivered to the address provided by you. All items must be signed for upon delivery if required. If our carrier is unable to deliver your order, it will be returned to Sound Foundations and you will be charged for the cost of re-delivery.


Shortage and Non-Delivery

It is your responsibility to sign for the correct number of packages as shown on the delivery or carrier consignment note. If you suspect that there are items missing from the delivery, first check that the order has not been partly shipped. Any shortage must be noted on the delivery note or notified to Sound Foundations within 7 days. In the event of goods being lost in transit, Sound Foundations will resend the items at no cost to you.

Events beyond our control

Sound Foundations is not responsible for any delay or failure in carrying out its duties under these terms and conditions if the delay or failure is caused by circumstances beyond Sound Foundations’ reasonable control. These circumstances include civil commotion, riots, flood, drought, fire, the postal service, the courier service, strikes, and machine breakdowns. You must allow Sound Foundations reasonable time to carry out its duties in these circumstances.